How to Order
At Schmidt Co, we build almost every guitar to order, so generally we do not have any on hand. In the rare occasion that we have any on hand, they will be listed on our Reverb page as a shop special.
If you’ve decided to get your Schmidt Co. Guitar started or simply have some questions before you take the plunge, here’s how it works.
Email us. We believe this is the best way to get the conversation started. Once we have established a baseline, we can set up a call time to discus your build. We can get a feel for what you want and build the guitar that best fits your needs. While we can do a lot with email, the time it takes us to answer, ultimately is time away from the bench - when we could be working on your build.
To get the guitar started we require a 50% deposit of the total price. The remainder is due upon completion before we ship it to you. The deposit is non-refundable. We accept all major credit cards through, Venmo, PayPal or Cash App.
This is it - I want one
When you’re ready, shoot us an email and we’ll get in touch on setting up a call, lay out the costs, determine how long it will take, and take payment.
Feel free to email any inquiries or off the wall requests, we try to respond as soon as soon as we can. As a small operation, we enjoy getting to know our customers and feel that in doing so we can create a guitar that suits your individual needs and will enhance your Schmidt Co experience.
Things to Keep in Mind
We require a 50% deposit to get your guitar started, with the remainder due before we ship. Please inquire for current build and delivery times.
The deposit is non-refundable.
Domestic shipping is around $75.
For international shipping we use USPS Priority Global Insured for full value.
If you choose to cancel your order you will not be required to pay the remaining balance. However, your deposit (50% of total build) is non-refundable. Your deposit is used for the purchase of materials, hardware and labor of building. The deposit is our safety net, because each build is custom tailored to your desire. We risk a loss, if we end up with a canceled order.
If you regret your purchase within 14 days of receiving the guitar, the guitar can be returned with a safe, tracked and insured shipment method to us at your own expense. Once the guitar has been received and verified to be in good condition, we will refund 40% of the total cost of the guitar. The shipping cost and deposit payment cannot be refunded.
View our warranty information here